fulfilmentcrowd’s mission is to be trusted by online retailers to fulfil orders on time, every time. We use the most sophisticated forecasting and resource planning systems in the business, but our client Red Candy put this to the test last weekend. Already a successful ecommerce outfit specialising in quirky homewares and gifts, sales of their new and unique Black Sheep Toilet Roll holder went through the roof as the internet went crazy over the pre-Black Friday weekend.
Despite order volumes exceeding forecast by a factor of 8, fulfilmentcrowd’s team at their Matrix Park centre were up to the task, dispatching every order on time with minimum fuss. Upon seeing a significantly increased order flow, the fulfilmentcrowd platform quickly adapted picking strategy to ensure maximum throughput.
Reflecting on an unprecedented and record-breaking weekend of sales, Red Candy Managing Director, Andy Menzies, was fulsome in praise: “Black Sheep Weekend was truly phenomenal for our business and the ease in which fulfilmentcrowd were able to manage this spike in demand is a testament to their smart tech and hard-working culture.”
Don’t get caught out and leave your customers disappointed; fulfilmentcrowd work with over 250 online brands, dispatching millions of items every year from nine centres in the UK, EU and US. Contact us to discuss your fulfilment requirements today.
by Liz Churm on 27/11/2019