Global
Manage your global fulfillment from a central location and gain a single view of worldwide orders to help you make important decisions faster.
Our platform
Your fulfillment platform for orders returns reporting omnichannel multi-territory forecasting growth eCommerce retail
Manage your global, omnichannel fulfillment in one place with the award-winning fulfilmentcrowd platform.
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Platform overview
Tech that never limits your growth
As your brand scales, it’s easy for things to get complicated. Extra channels, more demand, new product lines. That’s why we’ve built the fulfilmentcrowd platform to give you one view of your global fulfillment: every order, every channel, every report — all in one place.
Integrating with systems ranging from popular eCommerce marketplaces to large-scale ERPs, the fulfilmentcrowd platform delivers powerful performance to ensure your brand’s growth is never limited by its tools.
- Fulfillment software designed and maintained in-house
- Real-time inventory and forecasting built-in
- AI support across customer experience and reporting
- Effective resolution for bad delivery events
Deliver best-in-class experiences to your customers
Inventory Control
Inventory Control keeps your stock visibility, allocation and availability connected in real-time and all in one place, vital for staying accurate as you scale.
Delivery & Returns
Our Delivery IQ solution puts your brand ahead of delivery problems before the customer feels it. With pre-dispatch checks, real-time tracking and automated issue resolution, you'll gain more control over the entire delivery journey.
Workflow Automation
Workflow Automation determines how things get done in the warehouse, giving your brand the tools to manage everything from DTC fulfilment and retail compliance to cross-border shipping and complex B2B orders.
Integrations & Customisation
Our platform supports integrations across multiple systems and routes to market, from pre-built configurations to custom requirements via Open API and Webhook support.
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Supporting leading brands with tech-first fulfillment
“Agility has been a key part of our growth strategy as we look to adapt rapidly and efficiently to changing consumer behaviors and preferences. We’ve taken a multichannel approach that spans in-store and online, including our own website, eBay, and Amazon.”
Jon Fawcett, Director of Global eCommerce
“fulfilmentcrowd have the model, technology, and network to efficiently service both B2B and DTC across the UK and EU — helping drive 130% year-on-year growth for our EU business.”
Jos Burns, Head of Supply Chain
“As we expanded into the US, fulfilmentcrowd was crucial in supporting our growth. Relocating stock into America cut shipping costs and transit times, while their returns management boosted order volume and reduced waste.”
Jennifer Bailey, Founder
“Having the data at the click of our fingers on the fulfilmentcrowd platform is already saving us hours of time.”
Nick Marsden, Co-founder
“Scaling a business is exciting, but keeping up with demand can be overwhelming. I needed a fulfillment partner that could handle rapid growth while maintaining the high standards our customers expect — fulfilmentcrowd delivered on every level.”
Caroline Sims, Founder